Disability Services Queensland strategic direction: improve accountability, performance reporting and quality

Priority area for action 4: Physical and communication barriers/improve access

Performance measures/outcomes:

• Any new accommodation to satisfactorily meet the needs of customers with disabilities
• Internal procedures reflect the requirement to identify and address issues that impact on the delivery of services to customers with a disability.

Priority area for action 5: Staff Awareness and Training

Performance measures/outcomes:

• Partnerships with Disability Services Queensland are established and maintained
• Facilities staff are aware of the relevant standards and codes applicable to access
• All venues for forums such as training, seminars, conferences, information sessions, and social occasions consider the needs of people with a disability both staff and clients.

Download the action plan

Disability Services Queensland strategic direction - improve accountability, performance reporting and quality (.doc, 85 KB)

Last reviewed: 17 July, 2009

Last updated: 22 July, 2009

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