Our policies: Our policies and procedures
A Guide to the Queensland Government Performance Management Framework (PDF, 596 KB)
Presents a practical overview of the key concepts of the PMF to facilitate improved performance management, monitoring and reporting in the Queensland Government.
Agency Planning Requirements (PDF, 441 KB)
Provides an overview of Queensland Government agency responsibilities regarding strategic planning, operational planning and specific purpose planning.
Annual Report Guidelines for Queensland Government Agencies (.doc, 575 KB)
Provides agencies with a summary of the relevant legislation and reporting requirements.
Code of Conduct
Outlines the standards of conduct required from employees.
Code of Conduct Ministerial Staff (.doc, 146 KB)
Outlines the standards of conduct required from ministerial staff.
Code of Conduct Opposition Staff (.doc, 195 KB)
Outlines the standards of conduct required from staff of the Opposition.
Corporate Identity and State Emblems
Queensland Government corporate identity and official state emblems.
Disability Service Plan
Details the actions we are taking to improve access to services, information, and facilities for people with disability, their families and carers.
Equal Employment Opportunity Management Plan (.doc, 196 KB)
Outlines our approach to achieving a more diverse workforce.
Flying of flags on State Government buildings (.doc, 47 KB)
Sets out the practice for flying flags on or adjacent to state government buildings in Queensland.
Flying the Flag - the State of Queensland Flag
History and official protocol of the State of Queensland flag.
Free Queensland Flag Scheme (.doc, 58 KB)
The policy relating to the government issuing Queensland flags.
Government Hospitality Policy (.doc, 58 KB)
Sets out the guidelines for the provision of government hospitality.
Honorary Consular Appointments policy (.doc, 58 KB)
Articulates guidelines of Queensland Government for Honorary consular appointments.
Ministerial Handbook
A user friendly reference to help ministers, parliamentary secretaries and their staff in the running of the ministerial office.
Multicultural Action Plan
This plan demonstrates our commitment to building a workforce that reflects Queensland's cultural diversity and being culturally responsive in delivering our priorities.
Official Gift Range Policy (.doc, 63 KB)
Sets out the policy governing the official gift range.
Official Visits by Foreign Diplomatic and Consular Representatives (.doc, 95 KB)
Outlines the protocols for official visits to the state.
Patronage Guidelines (.doc, 31 KB)
The guidelines applied to requests for the Premier to become patron of an organisation.
Privacy Plan
Aims to ensure that personal information held by the department is responsibly and transparently collected and managed.
Protocol Handbook (PDF, 2 MB)
A guide for government officers to help them apply appropriate protocol when working on national and international initiatives.
Public Service Medal Policy (.doc, 49 KB)
Outlines our responsibilities in coordinating Queensland nominations for the Public Service Medal.
Queensland Government Captioning Policy (PDF, 47 KB)
This policy requires departments to provide captions on all television commercials and programs, DVDs and CD-ROMs produced.
Queensland Government Sponsorship Policy (PDF, 100 KB) (.doc, 184 KB)
This policy outlines the mandatory principles and processes for managing sponsorships.
Queensland Opposition Handbook (PDF, 834 KB)
Provides information about the policies and procedures and the support services available to the Leader of the Opposition and his/her staff.
Retention of the title 'Honourable' (.doc, 52 KB)
The policy regarding retention of the title ‘Honourable’ by relevant office holders in Queensland.
State Funerals Policy (.doc, 53 KB)
Outlines our policies and procedures in relation to state funerals.
Trade Practices Compliance Manual (.doc, 395 KB)
Guidelines to ensure we comply with trade practices regulations.
Use of prefix 'Royal' (.doc, 54 KB)
Outlines the procedures governing requests by Queensland organisations wishing to use the prefix ‘Royal’ in the name of their organisation.
Use of State Emblems policy (.doc, 45 KB)
Articulates guidelines of Queensland Government use of emblems.
Last reviewed: 17 July, 2009
Last updated: 21 October, 2009
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