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    How to make an access application

    Before making a Right to Information (RTI) or Information Privacy (IP) access application, check to see if the information is already available.

    If you need to make an access application, you can seek access through one of the following options:

    1. Submit an RTI or IP access application online
    2. Download an RTI and IP access application form (PDF, 207 KB) and submit it by fax, mail, email or in person as follows:
      • Phone: +61 7 3003 9231
      • Email:
      • Mail: Manager, Right to Information and Privacy
        Department of the Premier and Cabinet
        PO Box 15185
        CITY EAST QLD 4002
      • In Person: Manager, Right to Information and Privacy
        Department of the Premier and Cabinet
        Level 28, 1 William Street
        BRISBANE QLD 4000

    Fees and charges

    There is no application fee or processing charge for IP applications, but you may be charged for access to documents (Note: there are no access charges for documents provided by email or on CD/DVD).

    RTI applications must be accompanied by an application fee to the department. This fee cannot be waived.

    In addition to the RTI access application fee, you may be charged for:

    • processing (if your application takes longer than five hours to process); and
    • access to documents (no access charges if documents are provided by email or on CD/DVD).

    Processing and/or access charges may be waived in certain circumstances.

    Our fees and charges increase on 1 July each year. On 1 July 2023 our fees and charges were increased by 3.4% in line with government’s indexation policy. You can contact us to find out details about specific fees, charges or prices.

    View the current fees and charges for RTI and IP applications.

    Amending personal details in documents

    Under the Information Privacy Act 2009, you may apply to amend documents containing personal information where you believe that the relevant information is inaccurate, misleading, out of date or incomplete. While there is no application fee, evidence of identity must be provided.

    Visit the RTI and Information Privacy website to find out more about your rights to amend personal information held by the government.

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    Last updated:
    3 July, 2023
    Last reviewed:
    19 June, 2023