Strategic Plan 2014-2018
Vision
Be the best lead agency in the Australian public sector, with an efficient, modern and customer-oriented public service.
Role
Support the priorities of the Premier and Cabinet.
Values
- Customers first
- Ideas into action
- Unleash potential
- Be courageous
- Empower people
Priorities
- Lead policy development and implementation
- Provide better services for customers and stakeholders
- Lead the Public Sector Renewal Program
- Provide contemporary systems and processes
Strategic Risks
- Customer engagement
- Contract management
- Organisational capacity and capability
Key Performance Indicators
- Premier’s satisfaction
- Cabinet’s satisfaction
- Government commitments delivered on time
- Customer satisfaction with key frontline services
Strategies to support our objectives | Objective 1 | Objective 2 | Objective 3 | Objective 4 | Objective 5 |
---|---|---|---|---|---|
Provide the Premier and Cabinet with independent, rigorous and forward-looking policy advice | Lead a resilient, innovative public sector | Strengthen organisational capability and agility | Deliver a long term strategic vision for Queensland | Lead the revitalisation of frontline services through the renewal of the public sector | |
Inspire innovation and efficiency through leading by example | yes |
Yes |
Yes |
Yes |
|
Cultivate a high-performing and professional workforce | Yes |
Yes |
Yes |
Yes |
Yes |
Nurture strategic relationshipswith stakeholders | Yes |
Yes |
Yes |
Yes |
Yes |
Lead the delivery of key whole-of-government priority projectsand initiatives | Yes |
Yes |