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    Strategic Plan 2014-2018

    Vision

    Be the best lead agency in the Australian public sector, with an efficient, modern and customer-oriented public service.

    Role

    Support the priorities of the Premier and Cabinet.

    Values

    • Customers first
    • Ideas into action
    • Unleash potential
    • Be courageous
    • Empower people

    Priorities

    • Lead policy development and implementation
    • Provide better services for customers and stakeholders
    • Lead the Public Sector Renewal Program
    • Provide contemporary systems and processes

    Strategic Risks

    • Customer engagement
    • Contract management
    • Organisational capacity and capability

    Key Performance Indicators

    • Premier’s satisfaction
    • Cabinet’s satisfaction
    • Government commitments delivered on time
    • Customer satisfaction with key frontline services
    Strategies to support our objectives Objective 1 Objective 2 Objective 3 Objective 4 Objective 5
    Provide the Premier and Cabinet with independent, rigorous and forward-looking policy advice Lead a resilient, innovative public sector Strengthen organisational capability and agility Deliver a long term strategic vision for Queensland Lead the revitalisation of frontline services through the renewal of the public sector
    Inspire innovation and efficiency through leading by example
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    Cultivate a high-performing and professional workforce
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    Nurture strategic relationshipswith stakeholders
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    Lead the delivery of key whole-of-government priority projectsand initiatives      
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    Yes

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    Last updated:
    18 May, 2016
    Last reviewed:
    2 July, 2014